FragReact

Purchase Terms

Updated 7 November 2026 · Русская версия · Wersja polska

These terms add to the Terms of Service. What data we keep about purchases is described in the Privacy Policy. This is a translation of the Russian version; if the two differ, the Russian version prevails.

What you are buying

  • An analysis unlocks the highlights of one chosen player in one match. If the match hasn't been processed yet, the service automatically processes the match recording and builds the highlights and a 3D replay; if it has, the player's highlights open right away. If someone has already unlocked a player's highlights, watching them is free.
  • We sell access to the service's features: the processing of matches and its results. We don't sell match recordings, game content or third parties' intellectual property.
  • This platform is an independent service and is not affiliated with Valve Corporation, Steam or FACEIT Ltd.
  • One-time packs of analyses and subscriptions (Premium and PRO) are available. Payment is made in Telegram Stars; the price is shown before you confirm the payment.
  • Purchased analyses don't expire as long as the service runs. Free daily analyses are used first, then purchased ones.
  • Only a match whose recording is still available on FACEIT at the time of the request can be processed.

Subscriptions: Premium and PRO

  • Premium and PRO are subscription plans for a term of 30 days.
  • A subscription raises the daily limit of available analyses (5 a day for Premium, 15 a day for PRO) and gives your requests a priority place in the processing queue.
  • Telegram renews the subscription automatically every 30 days while it is active. Each new paid period is added to the remaining term.
  • The first subscription comes with welcome bonus analyses: once per account and once per Telegram account it is paid from.
  • When you upgrade to a higher plan, the remaining paid term of your current subscription is recalculated in proportion to the price of the new plan.
  • You can cancel the renewal at any time in your profile on the site or in the Telegram app. The subscription stays active until the end of the paid period.
  • If Telegram can't charge the Stars for a renewal, the subscription ends at the end of the paid period.

Payment

  • You pay in Telegram with Stars. We don't see your card details.
  • Analyses and subscriptions appear on the site right after payment.
  • You can buy on the site after signing in with Steam or Telegram, or in the bot with the /buy command if your Telegram is linked to your account. Analyses and subscriptions are credited to your account.
  • By buying analyses or a subscription you accept these terms.
  • If you are under 18, buy with the permission of your parents or guardians.

If an analysis fails

  • If a match couldn't be processed, the purchased analysis spent on it returns to your balance by itself.

Refunds of Stars

  • Refunds follow the Refund Policy. In short: for a pack, we refund the Stars within 14 days of the purchase if no analysis from it has been spent; for a subscription, the Stars of the latest charge within 3 days of it.
  • Telegram refunds a purchase only as a whole. The Stars return to your Telegram balance, and the analyses of that purchase are removed from your balance on the site.
  • To ask for a refund, send the bot @FragReactBot the command /paysupport. Telegram support can't help with these purchases.

Changes

  • Prices and terms may change. A new version will appear on this page; the date at the top shows when.
  • A purchase already paid for stays under the terms of the day you paid. A subscription renews at the price it was taken out at, even if prices have changed.